Essence

I came across this word “Essence” through an article in Communications of the ACM, while I was on an assignment with Jaguar Land Rover (JLR) working with the electrified powertrain department (PT-66). The division had embarked on an ambitious project to develop an all electric luxury SUV, the iPACE.  The team was looking at ways to develop software in an agile way without compromising on the safety standards (IS0 26262/Functional Safety) within the given time. The article I stumbled upon was – The Essence of Software Engineering: The SEMAT Kernel (Jacobson et al.). The initial summary caught my attention and here are the key points mentioned (please note this article was published in Oct 2012)

  • Some areas of software engineering today suffer from immature practices.

Specific problems include:

  • The prevalence of fads more typical of the fashion industry than an engineering discipline; 
  • The lack of a sound, widely accepted theoretical basis; 
  • The huge number of methods and method variants, with differences little understood and artificially magnified;
  • The lack of credible experimental evaluation and validation; 

I think the software industry (now fashionably called the Tech industry still lacks the discipline that it needs in order to avoid the disasters caused by the malfunction of MCAS systems (a system fitted on the Boeing’s 737 MAX Aircraft that caused two major accidents – Article the Crash of Ethiopian Airlines Flight 302: Explained through Graphics’ 2021).

In JLR we were experimenting with introducing the concepts of “Agile” without using the word, to bring agility in the processes and in behaviours. I was looking for a mechanism for building a vocabulary and possibly an ontology (wiki -an ontology is a way of showing the properties of a subject area and how they are related, by defining a set of concepts and categories that represent the subject.). Ontology is one of my favorite areas of study and research, which is actually derived from Philosophy. Which also means the study of being (Onto – Being, logy – Study).  I found that Essence is like a glue that can bind information science with philosophical constructs of ontology. I’m not an expert in  Essence and the SEMAT framework, in fact, I did not study the Essence in detail to avoid any influence on my own thinking. 

My thoughts about Essence are as follows when it is used in the context of transformation.

  1. Understand the essence of the organisation, the soul. That will be the core of Essence on which you can build the enterprise transformation framework.

The organizations should do a self-assessment of their true essence. That is mainly encapsulated in its “reason for existence” for that organization.  One can find it by asking – What, How, Who and Why for the “reason for existence” of the organization.

 In the journey of transformation, it should retain the ‘core’ while the rest all can change. In fact it should be taken care that the “core” is retained. 

Example: Many years back I worked with Infosys, in my view one of the core of that organisation was Meritocracy. Similarly, when I was at Wipro, it was around Integrity. In a real transformation journey, you have to do a detailed and much deeper assessment of it. 

  1. Taking Responsibility 

Organizations should stop looking at canned “Frameworks” and expensive consultants to solve their challenges. They can be used as a “catalyst” but not as solutions. Equally important is to take full responsibility for the outcome and not to put blame on the frameworks and consultants. 

Adhering to Simplicity 

The larger the organization the simpler the approach should be. Simpler does  not mean easy, nor does it mean a short cut or compromised solution. It should be based on a strong foundation, based on values and principles. 

Based on a Context

Context is decisive, it plays a vital role in any transformation. The approach to transformation should be contextual. The implementations might differ from one unit to another depending on the business need, geography and culture.  

The Basic Structure 

Basic constructs of Object Oriented Methods can be used to define a methods library. Most of the management approaches have roots in Taylors “Principles of Scientific Management”, while most of the approaches are not relevant, the core essence of that theory “ a scientific approach is better than the finest type of ordinary management”, is still valid.  The biggest gap in the current approaches to adopting various frameworks is not giving sufficient attention to the solid theoretical constructs. . 

The missing “piece” 

In most of the frameworks, the key missing piece is there is not enough guidance on the person (actor) performing that activity.  In the early days of process improvement, the focus was always on maximising efficiency. It was achieved by using advanced tools. In the current era of knowledge work the most important factor that determines the outcome is the person who is doing the work and his/her state being. 

In the knowledge work, the outcome is a function of 

Individual Outcome = Function of ( competence x  state of Being*) 

Where 

Competence = skill x knowledge x experience

Being (state of) = function current(behaviour x mindset x emotional state x bodily state x thought process) 

Sometimes a person may be energetic and can do more things while at other times the person might have some health and wellbeing challenges that might come in his/her performance. It is difficult to explain but easy to experience. For example – on a particular day, everything happens the way you thought it would happen and on top of that you also receive some unexpected gifts – you will feel good right? Then you might say, “ I’m happy now !” – at that time you are in a state of “being happy” in the same way if things have not gone as per your plan and you drop your coffee cup on the floor and break it, you will experience a sense of irritation, anger, and frustration. That can be called “being sad”.  Only human beings have the ability to identify and distinguish their “state of being” but you can accurately identify your own state of being. Our assessment of judging the state of being for others will not be accurate. 

“Being sad” is not the same as “Being frustrated” or “being helpless” or “ being irritated” 

The important point to note is “being” is a dynamic constant that takes various forms, that is the reason in eastern philosophy it dwells into the idea of your natural being or original being – as your essence. 

Conclusion 

There is absolutely no need to come out with a new set of frameworks, methods every week. In the current world of social media the approaches that make a big noise get people’s attention. Most of the time, the method creators and/or the custodians have commercial interests, that is not wrong but it is not very explicit. The danger is, if we try to apply any of the frameworks without a proper understanding or without the right context it will not yield the desired results and also creates a bad reputation for the industry/profession itself.  

It is also understandable that everyone wants to contribute (with good intentions) but we should not forget that we are standing on the shoulders of the giants. Let’s not forget to acknowledge the work done by these giants. 

References 

Jacobson, Ivar, Pan-Wei Ng, Paul McMahon, Ian Spence, and Svante Lidman. 2012. ‘The Essence of Software Engineering: The SEMAT Kernel: A Thinking Framework in the Form of an Actionable Kernel’. Queue 10 (10): 40–51. https://doi.org/10.1145/2381996.2389616.

‘Boeing’s 737 MAX Aircraft and the Crash of Ethiopian Airlines Flight 302: Explained through Graphics’. 2021. The Seattle Times. 10 March 2021. https://www.seattletimes.com/business/boeing-aerospace/boeings-737-max-aircraft-and-the-crash-of-ethiopian-airlines-flight-302-explained-through-graphics/.

“Being” an entrepreneur

I was getting ready to deliver my talk at a newly opened co-working space in Bengaluru which already had few promising start-ups operating from there with series A funding. I was nervous but I was also excited about the opportunity to speak at the event. It was about 4 months into my entrepreneurial journey and I wanted to make the best use of it. The speaking engagements are a good alternative to expensive digital marketing efforts to build credibility and trust with potential customers, partners.  

I had reached the venue well ahead of time to do the setup for my speech. About ten minutes before the session we got the right cables and connectors. The laptop finally started projecting the slides, it was fully charged, the power cable was also kept as a backup, the clicker was ready and was kept next to it. As a plan B a white board and few markers were also arranged with a glass of water and a few tissues on the table. My cue cards were decked neatly adjacent to it. The mic was tested and kept on mute, ready to go. I was ready. 

I was satisfied with the preparation and with a smile looked at the audience and to my surprise the hall was almost full. I thought that the topic of the session has made people curious to attend the session. For a moment the fear of failure kicked in but at the same time I remembered the tip from one of the youtube videos I had watched on public speaking, in which the influencer energetically speaks in a high pitch, with a fast pace about effective public speaking like connecting with the audience before the session, starting with a question or a story etc. I decided to go and speak with the guests. Being an introvert this journey of entrepreneurship was not easy for me. It was a constant battle of pushing myself out of my comfort zone. 

I had to get into action, first I went to the snacks counter and picked up a cup of hot filter coffee. I gathered my courage and went to the first few rows, started speaking to a few people in the audience. I also observed some curious eyes eager to learn, some tired souls looking for a break, few people sitting without any expectations who looked like they were just following the crowd, and many opinionated faces accessing and judging me and a few calm faces that looked like zen masters. 

I was also looking at my watch often to ensure that the session starts on time. When I had about a minute and half for the session, I started walking towards the podium to start my session. At that point one gentleman from the front rows asked me in a loud voice, “Raghav, are you qualified to speak about this topic?”, “ Hmm …” his name tag read “Naren”*. I was taken aback by the tone of his question but I was unfazed as I knew what I’m going to share was my perspective about being an entrepreneur and not the ultimate truth. 

The topic of the day was “Being”an entrepreneur. What does it take to start and sustain?

I smiled and said “Yes, I think so. It is almost time and let’s start the session on time, as Indians we are slowly coming out of the bad reputation that we are not on time. Can I start the session and then respond to your question?”, I asked for his permission to start the session and he agreed readily. I could see a sense of satisfaction on his face for asking that question. 

I switched on the mic and at 6.30 pm sharp, I started the session. The hall was full. There were one or two people near the snack counter waiting for the coffee flask to be refilled. Otherwise there was a positive space in the venue.  

After introducing myself and thanking the host, I told the audience “One thing I can guarantee if you choose to take the path of entrepreneurship – you can always expect the unexpected. Like the question from Naren – am I qualified to give this talk?”. There were few laughs in the audience and few disappointed faces who thought his question was inappropriate and a digression.    

I looked at Nareen and asked him – “Naren frankly that question has never occurred to me, this is my 3rd time I have taken on this path of being an entrepreneur. Can you please give me some context?. Your question was “are you qualified to speak about this topic?”What made you say that? or in your opinion what qualifications one should have to speak about this topic? “. 

Naren started sharing “I’m Narayan Krishnamurthy Dandapani*, I’m known as Naren, I was in the Bay area for many years and I moved to Bangalore about 5 years ago, many people in the startup circles know me. I’m a very active participant in the startup community. Currently working with a MNC as Senior Architect, I’m from IIT Delhi. Nowadays everyone starts a company … “ 

“Naren, sorry to interrupt you, I have limited time and I want to share a few ideas as part of my session. We can catch up after the session to discuss in detail. Right now, can you please share your thoughts around the qualifications required to speak about this topic? “.

Naren without taking a breath, “ Yes, I’m coming to it. I have been thinking about starting my company,I have done a course on entrepreneurship at Stanford and I have collected a lot of information, I have even met many VC’s , I have even met Prof. CK Pralhad when I was in the US. To become an entrepreneur you start with an idea, then you start with a seed fund, then you find some angel investors and develop a product, then you will get your Series A, then you grow, get your series B and C, scale your startup then take it to public through a successful IPO. Then you write a book and speak at conferences and events”. 

I smiled at him and said “ Yes, thanks for sharing , that is one of the ways. You also mentioned “successful” IPO, I would like to stress on the word “success” – it is very personal, it means different things to different people. I will share my definition and my views later in the presentation. In my view I’m qualified to speak about the topic ‘cos it is based on my journey, it is the third time I have taken this journey. Moreover if you notice my focus is on “being” and it is more about starting and not about exiting, This session is for those who are on the fence. I also should admit that I’m speaking about this topic for the first time. Like an entrepreneur, we test our ideas and listen to our customers, right?”. He looked pleased, felt he realised that before exiting he should start one first. 

So we started our session. “Being” an entrepreneur. What does it take to start and sustain? 

(The slides from that event are here ) 

This incident happened about 6years back in Bangalore, when we had just started our ProcessWhirl UK entity. This incident brought a smile to me as I was reflecting about my entrepreneurial journey and noting down my learnings as I’m starting a new journey. I have a lot of notes from my experience in the last 6 years and will share them if it helps others. 

After more than 6 years of this amazing journey of being part of ProcessWhirl, I have taken the tough decision to complete it and go back to a corporate job. 

Some of my learning and views on entrepreneurship are as follows. 

What is entrepreneurship? 

Is the process pursuing an idea and implementing it for the benefit of the customers and/or society. Building a business model around that is also an important part of it. At a fundamental level it is all about creating value for society. Most ideas when converted into a value have potential to be exploited commercially. 

Who is an entrepreneur? 

A person involved in the process of entrepreneurship. 

When is the best time to start a venture? 

Best time to start? None. If you have not started already, it is today. 

Do it now ! 

With so many start-ups failing is it a good idea to pursue the dream of entrepreneurship? 

It is very important to understand one key distinction around failures. Start-ups fail (yes more than 99%) but the entrepreneur never fails

Yes, the businesses fail to survive due to various reasons. But the spirit of entrepreneurship never lets you down. If you start and take this journey you are guaranteed to walk out with fond memories and a great deal of learning (and few friends).  

Personally I think the only failure is, if you have a dream and you are an entrepreneur at heart but you never took that plunge. 

Closing your start-up is not a failure but not starting one is.  

How to start my startup? 

In the UK, you register your company at the company’s house. The website says “It costs £12 and can be paid by debit or credit card or Paypal account. Your company is usually registered within 24 hours.”

https://www.gov.uk/limited-company-formation/register-your-company

I know it is a bad joke, technically, that is it. In most countries it is similar.  You just have to start.

What comes in your way before you decide to take that plunge? 

The fear of failure. 

Paulo Coelho — ‘There is only one thing that makes a dream impossible to achieve: the fear of failure.’

How to overcome the fear of failure? 

By failing often and creating your own definition of success. Here it is very important to distinguish between failure of the enterprise (the entity) and failure of the entrepreneur (the person). At a personal level you should develop that mindset of separation. You are separate from the entity you are creating. 

Do you have any suggestions for people who have just started or contemplating starting this journey?

No, Just go ahead, trust yourself and the universe. Everyone’s journey is unique. If you can survive then you will succeed. Manage your cash-flow and risks. Enjoy the journey and the experience. Trust me you will never regret it. 

 I found the philosophy of Sridhar Vembu inspiring. 

Please let me know if you have any questions and I will be happy to help.

As I start my new journey, I’m filled with gratitude for all the learnings, experience. I’m immensely grateful for the support I received from my family, friends, partners, customers and so many wonderful people, I can not even list them all. 

May all your dreams come true. 

Thank you. 

31-Jul-2021

*changed the name and few factual information to respect the identity of the individual

“Indian Variant”

Yesterday (25th May 2020) marked one year since George Floyds death which ignited the Black Lives Matters protest.  Last year when these protests startarted my initial thought was “Why only Black lives, why not all lives?”, until I saw the video of that brutal killing on twitter. It shocked me and impacted me deeply and I started reading more about the racial abuse and dicremination against blacks. I realised my understanding of racial descrimination and bias was too naive. Any form of racial descrimination, bias and prejudice has no place in modern society and should not be tolerated.  

When COVID-19 hit last year, I was one of the persons impacted by it. It was a difficult time and luckily I recovered from it (my experiance). In the early days many of my friends and acquaintances used to call the Covid-19 as “Chinese virus” or “Wuhan Virus”. I felt it is racist and defended strongly against calling it that way. I insisted that they call it “COVID-19”. (correct technical name is SARS-CoV-2) . 

Now after more than a year, the virus has mutated multiple times and new strains are becoming more contagious. The new strain of virus is called in the media as “Indian Variant”, it has infected millions of people in India and created enormous stress on the fragile health care system. This new strain of virus is B. 1. 167.2 is known as the “Indian Variant”.This new variant is definitely a cause for concern as it is spreading like a wildfire. But is it right to call it “Indian Varian”?.

I will not say that all the media houses and social media streams are saying it, there are many exceptions. Thanks to the Financial Times and Economist – They have used a better phrase and nomenclature.

Variant” and some sites were quick to correct the naming. (It’s not the ‘British variant.’ It’s B.1.1.7 ). The other variants were also called as Brazilan Variant, African variant based on the origin of the variant. In many cases naming the disease based on the origin is a practice but there is no standard set by WHO. There are various suggestions and discussions going on this topic. (World needs single naming convention)

Though it is easier to name the variant based on its origin somehow it doesn’t feel right. 

I’m strongly against calling these variants using racial prefixes. Personally I don’t feel safe to go out and feel the freedom. It is not that when I go to get milk from my local Sainsburys people will call me “Indian Variant” absolutely not, but it is that sense of discomfort and intention that I should not cause people discomfort and make them feel “I’m not safe”. Even if they dont have such concerns I will not be comfortable. 

You have to remember there is only one single race for all humans that is “being human”. Humans are sharing the planet with millions of other animals and plants. We should stop using the language that creates division among people. 

You should pause and think before calling the virus strain of the COVID-19 as “Indian Variant”. 

I may not be able to stop it but I would also like to spread the original “Indian Thought” on unity. Today unfortunately even in India it is forgotten. Across the globe, the obsession with “success”  has made us into “self centred”, “independent” individuals. It is high time that the attitude in the society changes from “me” to “we”. 

Next time when you read “Indian Variant” also think of this “Indian thought” on universal “universal wellbeing”. 

During my school days we used to say this prayer, which captures the essence.

ॐ सह नाववतु। सह नौ भुनक्तु। (Oṁ Saha nāvavatu | saha nau bhunaktu )

Aum, May we all be protected, May we all be nourished

सह वीर्यं करवावहै। तेजस्वि नावधीतमस्तु | (Saha vīryam karavāvahai | Tejasvi nāvadhītamastu)

May we work together with great energy, May our intelect be sharpened (may our study be effective)  ( and to make it happen the following )

मा विद्विषावहै। ॐ शान्तिः शान्तिः शान्तिः ॥ (Mā vidviṣāvahai | Oṁ Shāntiḥ, Shāntiḥ, Shāntiḥ || )

Let there be no Animosity amongst us. Aum, peace (in me), peace (in nature), peace (in divine forces)

I wrote this blog to remind myself to read/listen to the mention of the “Indian Variant” with the mindset of peace and harmony. Peace.

Update 01-Jun-2021

 World Health Organization has announced today they are offering a new system that follows the Greek alphabet.

Naming SARS-CoV-2 variants

Thanks to 

  1. http://aumamen.com/  for the sanskrit verse and translation.
  2. Shri Siddeshwar Swamiji for the Inspiration and reminding me about the prayer through his lectures
  3. family and friends, and all those working tirelessly across the globe against this pandemic. 

References 

  1. The prayer (http://aumamen.com/prayer/asatoma-sadgamaya-lyrics-and-meaning)
  2. t’s not the ‘British variant.’ It’s B.1.1.7  (https://www.statnews.com/2021/02/09/not-british-variant-call-it-b117/)
  3. World needs single naming convention – https://www.nature.com/articles/d41586-021-00105-z

by Raghavendra (Raghav) Mithare based in London – May 2021 (views are personal)

I want to “change”

“I want to change” is one of the most common endeavours for people.  For most people, the journey of self-improvement starts with the notion “things are changing fast, I need to adapt to survive and thrive” to “I need to change to improve”.

You might have come across many people who resist change, they prefer the status quo. They are in the comfort zone, there might be some underlying fear, that even they may not be aware of it. Unless they see a benefit of change, they may not even try.

Next are people who don’t want to change because they have given up after many unsuccessful attempts to change. Showing them the benefits of change will not work these people. They might benefit from a method or a technique.

This blog is for those people who have given up the hope of changing, to give them some alternate method to try out. This method is simple and others also might find value in this.

People who think “change is not possible”, mostly they have given up “trying to change”. They belong to the family of Parmenides School. The Parmenides, a great Greek Philosopher (515-450 BC) and founder of the Eleatic school of philosophy (universal unity of being) taught that change is not impossible.

If you think “change is possible” then you belong to the family of Heraclitus. Heraclitus, another great Greek Philosopher (535-475 BC) taught that there is an ever-present change in the universe. You also think that change is possible. 

For many years I was trying to ‘fix’ myself (after being motivated by the Self-Help books ) and failed miserably. I kept shuttling between Heraclitus and Parmenides schools.  

Earlier as soon as I realise that I need to change, I used to jump into action immediately. Suppose If I have to take care of my health. 

 I used to say “Ok, from tomorrow, I will go for running”, buy some expensive shoes with the justification “Yes, I’m buying for a good cause, it is not a waste of money”. Go for two days then order a Fitbit to track my progress. 

Take a break till the Fitbit is delivered but by the time it was delivered there was no motivation. Then I used to get some new insight that used to become my new area to “Change”. After a few failed attempts, I used to get upset and declare “change is not possible”.  This continued for many years. 

I used to think I’m becoming a zen master -like “accept what is and what is not” but in reality, I used to be frustrated.

Now my new approach to change is like this. 

First is the belief that “change is possible”. 

The proof is you can observe things changing around you. Look around and start watching. You are also changing but you are not noticing. Change is happening some desired and some undesired change. Next step is to bring the desired change. 

This can be broadly put into the following phases. 

Awareness 

The first phase is being aware that you want to create change in some aspect of your life. Usually, this comes in the form of a thought, an idea or feedback. Avoid the temptation to get into action. If it is critical, then the only step you should take is to write it down as clearly as possible. Nothing more. 

Acknowledge

The next phase is to acknowledge the change, it is an act of admitting the existence of that thought or that need. Suppose you realise that “I should lose weight”. You just acknowledge that I have a view or there a need for me to lose weight. 

Accept 

This is a significant phase, you should spend time and analyse before accepting it. You exercise your choice in accepting that thought. You might realise that the need for change has come out of some reaction, in that case, you can choose not to accept it. You need to be mindful of your arrogance/ego coming in your way to look at things objectively. It is better to accept the changes that arise out of your will than those coming from external sources. 

Act 

This is nothing but getting into action. It ultimately depends on the results you want to have in your life. Results come from taking actions. 

This is summarised beautifully by my favourite leader/guru Werner Erhard. 

“In life you wind up with one of two things – the results or the reason why you don’t have the results. Results don’t have to be explained. They just are.”

Award 

This is the one more important part, as you are taking actions, it is vital to have some award mechanisms to keep you going. Be generous, small rewards, but they do the trick. 

Yes. You deserve the reward for your efforts. 

Use these steps and evaluate and most likely that you have created the desired result and successfully implemented that change. 

Conclusion

Once you take actions consistently, the “change” becomes part of you. Then you are ready to take the game to the next level. 

I have found that jumping into actions is not sufficient, giving time for self has helped me tremendously. 

Consider you are already doing your best, don’t try to better your best.  

COVID-19 … FEVER, FEAR AND FREEDOM

Yes, I’m in a hurry.
I’m in a hurry to live with the intensity that only maturity can give.
I do not intend to waste any of the remaining desserts.
I am sure they will be exquisite,
much more than those eaten so far.
My goal is to reach the end satisfied
and at peace with my loved ones and my conscience.
We have two lives
and the second begins when you realize you only have one.

Mário de Andrade

The sun was shining brightly outside and it felt like an invitation for a long walk. I was feeling fresh after my shower. I got ready quickly knowing that in the UK, weather changes faster than the mood swings of cyclothymiac.

I was feeling a slight weakness as I was putting my shoes but the excitement of going out after 38 days to enjoy the fresh air was irresistible. There was no fever from the last 14-15 days, no headache and cough as well. It was my first day out since my recovery from illness with COVID* like symptoms.

Unfortunately after struggling for more than three weeks with all the symptoms, it remained a mystery to me and my family, if I ever had the COVID or not. Here in the UK/London, there is no way to get tested for COVID. For the vast majority of people like me, there is no option to get tested unless it is very severe or you are some important personality. (Prince Charles was tested positive for Covid, UK Prime minister Boris Johnson was hospitalised due to COVID)

I was reading about the COVID from early Feb and started taking precaution before it became widespread. I was observing the exponential rise in the number of cases. I was trying to analyse the data and thinking about the distribution that the data fits into. I was washing my hands frequently, avoiding crowded places. I knew that very soon it is going to reach UK.

On Saturday, March 14th 2020 and I had a fever around 38.2 C (100.76 F). As a precaution I did self-isolation, The fever lasted for about 2-3 days. Then my wife also had fever and I was really worried. She recovered within 2-3 days. We both were relieved that nothing serious happened to us but we were conscious of not going out and put ourselves or others at risk. Luckily we had the essential things at home and there was no need to step out. (The number of cases worldwide at that point was 142,439, In the UK it was 1,140, in India 82 and US 1,678).

The media was full of negative news, the panic buying of toilet rolls was flooding the social media. There was a speculation that in a few days the lockdown will be imposed. My only panic buying was a laptop (I ordered online) and later it proved to be a wise decision. Overall there was a sense of fear all around.

After 4-5 days one afternoon, I was feeling very uncomfortable with an intense headache. I had a sudden rise in temperature and did not realise it. I was also not ready to accept that I’m getting the fever a second time. my wife tried to convince me that I’m worrying unnecessarily. That afternoon, I had a cup of tea and then went to wash my hands and I suddenly felt dizzy and blacked out. I regained my consciousness quickly. As I was trying to comprehend the situation I observed thousands of thoughts bombarding in all directions, few were reassuring me but most of them were alerting some danger. My wife started calling the NHS as we wanted some guidance about what to do? What medications to take etc.

Luckily the previous day we had arranged a room for self-isolation and I quickly moved there with my books and phone. The lines at NHS were extremely busy; the line was on hold for a few hours. I took some paracetamol and waited for the NHS line to connect but it was in vein. I had some food and slept off.

Next day though I had fever, I was feeling much better and to my surprise, I had a call from the NHS, a volunteer spoke to me and advised me to speak with the member of the medical staff.  He connected me to the NHS, this time it was fast. I had to be on the line for less than an hour. But the call was worth the wait, the NHS staff was calm and listened to me patiently and asked me to watch out for two things: breathlessness and constant high temperature.
Then he also mentioned a few precautions to protect others in the family. The only medication was to continue with the paracetamol and nothing for the cough. After the call I felt relieved but at that time I had no clue that it was going take me a few weeks to recover.

I kept taking paracetamol and monitoring my temperature and also kept myself hydrated. The following graph shows my temperature, headache and cough levels over a period of 4 weeks. (Headache and Cough are approximated to fit the graph).

Few distinct symptoms.
The cough was very distinct, I never had that kind of dry cough, I used to have few bouts of cough once in a few hours initially that reduced over a period of time. The cough was very dry and it used last for some time (once it lasted for few hours but normally around 20-30 minutes). The intensity, duration and frequency came down over a period. There was always fear about this cough. I tried to control it through ginger, honey and warm water and I’m not sure if it had any impact on it but at least I used to feel like I was doing something.

The headache was also unique. Normally I feel ache on the front side towards my forehead during the common cold. This time it was on the backside.

Initially, I was expecting the fever to come down after 3-4 days. I was really worried when it continued in week 2. During this time I realised how restless my mind was, I could identify the fear of the unknown and the fear of something bad happening.

The conflict between “What is ..” and “What can be ..” the series of thoughts around “What if …?”. These thoughts were so powerful thatI used to feel helpless.

After about 9-10 days, I got used to the routine but fear of the unknown was creating the stress. It was not clear how long this phase was going to last. I had the question “I’m I missing something?”. I was not sure whether to take it easy or take it seriously. On the internet and social media, I was finding only about the number of cases and the death rates but no details about people who recovered, about their symptoms while recovering and how long it takes to recover etc. (after some time I totally stopped reading any news around Covid or news in general, also avoided social media to a large extent). Started listening to podcasts and audio books.

When I completed two weeks (on the 14th day), I said to myself “it is enough now!!” and decided “let me accept what is happening and surrender completely”. That was the beginning of my experiencing freedom. I really felt liberated. Though I had fever, the freedom from fear was very liberating.

I had a new laptop to explore. I started experimenting with mixing music, coding, reading (and listening) books and tidying up my table.I started enjoying the care, space, and the time.

I have observed as humans we have this duality, sometimes we are confident and say “I’m in control my destiny” and march forward and other times when there are obstacles, we say “I’m helpless” and behave like a mouse in the mousetrap. Most of the time we are on this continuum but there is a third option in a different space and that is “operating from the space of surrender”. It is like the teachings of the Gita – “You have the right to work, but never to the fruit of work. You should never engage in action for the sake of reward, nor should you long for inaction.”

My intention of writing this blog was to share my experience and to communicate that COVID is not life threatening but it is contagious. With patience and right information it can be managed. If you can control your mind then you can control any situation, by default the mind goes into the negative mode and it up to you to handle it.

If you are worried about COIVID and it’s fatality then have a look at some data. Globally 800,000 people die from suicide every year* compared to total deaths from COVID till now 345,991. (also there were 1.25 million road traffic deaths globally in 2013 as per WHO)

COVID is dangerous because it spreads (contagious) and not because it is fatal (the death ratio is small compared to many diseases). This can be fatal for people with underlying medical conditions. So we need to be careful to protect the vulnerable people around us.

If you are still worried about COVID then talk to someone or drop a note to me. The intention of writing this blog was to help you to observe the world from a different perspective.

Our life is shaped by our mind; we become what we think. Suffering follows an evil thought as the wheels of a cart follow the oxen that draw it.

Our life is shaped by our mind; we become what we think. Joy follows a pure thought like a shadow that never leaves.

Easwaran, Eknath. The Dhammapada (Easwaran’s Classics of Indian Spirituality) (p. 107). Nilgiri Press.

I’m grateful for my family, friends and all the people who cared and helped me during this challenging time.

If you have come across any good resources/idea to deal with COVID please mention them in the comments below.

COVID-19 … Fever, Fear and Freedom

The Goal Question Context

This time of the year when the maximum number of people give up on their new year resolutions. I know many of my friends have made a resolution that they will not make any resolution. I’m glad that some of them are at least keeping that resolution. I have gone through my cycle of failures, denial and many years of “no resolution” and I have finally cracked the code of the new year resolutions. The answer is in using the framework called the Goal Question Context (GQC).

I find the framework useful to set, revise and reset goals annually and track them on a weekly basis. Some years like 2020 are special where you can make goals for the next 20, 10 or 5 years.

To have these new year resolutions and goals is a personal choice. If you have a goal then you will at least try some actions towards achieving it. The chance of achieving your goal is higher if you have one.

What is the Goal Question Context (GQC) ?

The Goal Question Context (GQC) is inspired by Victor Basili’s work on Software Metrics called GQM (Goal Question Metric).

The GQC consists of three parts.

Goal – It is the desired state. This should be unambiguous, verifiable or measurable.

Question – Mechanism to clarify the goal and refine it and derive the context

Context – Your personal context within which you want to accomplish this goal.

Broadly we can say Goal is the end toward which effort is directed: aim. One clear distinction of a goal is at any point in time you can assess whether you have achieved your goal or not. If you have not yet achieved your goal you should be able to determine are your efforts are towards achieving the goal or not.

Characteristics of a Good Goal

  • Goal should be measurable and timeboxed.
    Example 1: I should lose 5kgs in 3 months.

If this is the goal, you should make a note of your current weight (78kgs), start and end dates (01-Jan-2020 to 31-Jan-2020).

Then the goal can be written as: By 31st March 2020, I will bring my weight under 73 kgs

  • The goal should be personal.
    Unfortunately many goals most people chase are derived out of comparing with others or trying to maintain a certain level of acceptance in the society. If the goal comes out of your intrinsic desire and not due to some external source then the commitment towards the goal will be very high.

“Dont let fears of what others might think of you stand in your way” –
Ray Dalio – “Principles”

  • The goal should be important.

Though it sounds obvious, many times you have goals that are more like fashion accessories than something you need to achieve. Do not confuse your goals with your desires. In fact, desires are things that you want that will come in your way of accomplishing your goals. In life, though anyone can almost achieve anything in life, you should remember that you can not achieve everything in life. It is important that you choose wisely.

The questions and context
These two help in refining and aligning to your goals.

Let’s explore the above example

  • Goal: By 31st March 2020, I will bring my weight under 73 kgs
    Then the question to ask is

Why do you want to bring your weight under 73kgs?

I have realised that I’m feeling a bit lethargic these days, I’m also thinking of participating in a marathon, that was always my dream. I was inspired by my friend Martin, who completed a half marathon last year. I can also do it if I prepare myself.

How are you planning to achieve this goal?

I’m planning to use a two-pronged strategy. Watch out on my food intake: control my sugar intake, the quantity of food, snacking etc. and a bit of exercise. I will also start running at least twice a week.

What will or might come in your way? And what are you going to do about it?

First one is my laziness. I’m going beyond this. I really enjoy going out and in the fresh air. My travel and work schedules are big constraints. I can use them as an opportunity. Use the hotel Gym facilities, use public transport and walking.

Also, focus on eating healthy. I will also take support from Martin as my accountability buddy.

Based on these questions and answers a context can be created.

The context for my goal is to feel energetic and be a person full of energy. My mantra is “Just Do It !”

End note

The biggest benefit of doing this activity is that you slowly start knowing and understanding about yourself, your body and your mind. You will start noticing the effect of environment, space and people on you and also how you are impacts others around you.

One important final note about Goals, actions and consequence is that the goals can be achieved only through actions. When you take action you will have a first-order consequence, second-order consequence and so on.

If you decide to go for a morning jog. The first-order consequences are, getting up from the bed and sacrificing the sleep time, initial days you might also experience body/muscle pain and lack sleep.

Second-order consequence – you will feel better, health improves, you look fit. It might take a couple of days.

Another example, you might decide to take it easy and focus on enjoying life now!

First-order consequence: You experience happiness and joy, you are having a good time now. Second-order consequence: In a few years you might end up spending all your savings, may or may not have the motivation to work hard and earn.

Normally most first-order consequences which give you instant pleasure, happiness will have a negative consequence in the long run. Those which are difficult, not interesting will give long-lasting happiness later (for example learning a musical instrument).

For many years I also explored by not having goals but just enjoying the journey (the process towards achieving the goal rather than the goal itself), I did not bother about the results. The only drawback of that approach was, your full potential is not understood and most importantly there is no learning. With the Goal Question Context approach, it ensures that you enjoy the journey and also achieve the goals. Through this approach, the chances of achieving the goals are enhanced. In the worst case this framework will provide data points to analyse (through questions and context) and learn. Sometimes the learning from these experiments is as important or more important than the original goal itself.

So all ready to set new goals? What are some goals in life that you want to achieve?

“It’s the possibility of having a dream come true that makes life interesting.”
Paolo Coelho, The Alchemist.

If you need any support with setting your long term goals do not hesitate to contact me.

Inspiration / Credits 

Principles – Ray Dalio

GQM  – Vistor Basili

 

The monk who built his own Ferrari

 

In search of a leader 

This is a fascinating story of a servant leader’s journey in creating a company on a foundation of strong values and principles. Personally, for me, it is a completion of a “gestalt” about leadership and my search for a leader and a role model. 

Finding inspiration is difficult these days, some authentic real-life stories like these bring back the sense of direction and purpose. 

It has been a journey of 20 years of exploring various dimensions of Leadership. It was also a search for a role model, whom I can admire, relate to and learn from.

My interest in leadership was ignited during my first job at Wipro when my friend Manju, mentioned about Stephen Covey’s book The Seven Habits of Highly Effective People. That book was fascinating and mentions about leaders, leadership and various dimensions around it. Since then I have explored various sources on leadership and their styles from Gandhi to Hitler, Dalai Lama to Steve Jobs, Read many books in the Warren Bennis series on Leadership, studied various views from Ayan Rand to some Indian mythology, attended many courses and workshops as well. 

My search came to an end when I came across the fascinating story of this Leader.

The leader is Sridhar Vembu founder and CEO of Zoho.  He started Zoho with other co-founders about 20 years back in Chennai, now it is one of the most successful software product/SAS company from India with 40 plus applications used by more than 13 million users globally. It also competes with global giants like Salesforce.

In fact, Forbes described in an article Sridhar as the “Smartest Unknown Indian Entrepreneur”. 

This finding was for me like the Santiago Shepherd boy, the protagonist of The Alchemist finding his treasure.  

Blog-SV-001

About Sridhar Vembu 

The journey of Sridhar is not a story of a bold vision and then driving it relentlessly till it is realized nor a story of breakthrough innovation and creating a billion-dollar company, or about rags to riches. But this is a story of failures and learning from those failures, it is about entrepreneurship, starting small and focusing on serving customers, this is a story of self-realization, principles, values and trust, it is about finding the reason for existence, this is about redefining the meaning of business itself.

The best part of this discovery is most people in India can relate to it.  Personally, I could relate to most of his experiences and principles.  

Sridhar did his degree in electrical engineering from IIT Madras and PhD from Princeton, it sounds like typical success formula right? But after all these qualifications he realised the real value of “education”. He concluded that the context-free education has very less value. That realisation helped Zoho in creating the Zoho University (ZU), which takes underprivileged students from the local schools and provides them the relevant training. Once the students finish their training, they are given a job in the company.  

Entrepreneurship 

There many interesting stories around Sridhar and Zoho, like not focusing on profit but focusing on delivering value, not focusing on formal qualifications while hiring etc. 

Sridhar values freedom over money, this is one of the reasons it is not externally funded.  His suggestion for entrepreneurs is also inspiring, The first, one is around bootstrapping and not taking external funding.  He gives the example of the neighbourhood vegetable vendor and how they manage their business. 

Next suggestion is starting with year -5 years, yes it takes about 5 years to learn about the business. 

The final point I noted down was around success and survival.  If you have a clear set of values and principles then if you can survive then you will succeed

My inspiration 

What I liked the most about Sridhar is, he is not perfect, his presentation style is not great, his appearance is also not stylish and he is perfectly fine with it. You can not miss the authenticity in his eyes and voice. This is what makes him special. 

After completing his PhD, he went through a phase of deep reflection, confusion and transformation. That is the genesis of his journey.  It started with a small group of people trying to start a company. In the last 20 years, the company has grown from a small company into a major corporation with more than 40 products and more than 13 million users and more than 9000 employees across the globe.   

Final note 

Sridhar has interesting views on Leadership, culture entrepreneurship, building a company, innovation, role of education. I can write a series of blogs (maybe I will do that) but let me complete this blog with the message he had shared with students of Sastra University on their 31st convocation. 

“… you have 24 hours in a day. As you grow older you realize how valuable the time is, I sometimes feel my life is over and have I done enough with it? Time is the only thing you have actually. Money can buy lots of things but it can not buy time. The quality of thinking is the only thing that separates from successful from not successful. Quality of thinking means that. What type of thoughts going on in your head? You can spend 3 hours getting angry at another person. You can spend an entire day being disappointed by something….  Those are also thoughts in our head. But those thoughts are useless thoughts….. Some good thoughts might spark some ideas and from those ideas, the actions happen. Those actions can lead you somewhere. … purge all the unproductive thoughts. Angry thoughts, resentful thoughts or sad thoughts all of these. Fill your head with quality thoughts. Learn to use your time wisely… Thank you”.  

Epilogue

The title Monk who built his own Ferrari is inspired by Robin Sharm’s Monk who sold his Ferrari.  Though Sridhar doesn’t live like a monk. He has spent millions of dollars on a team for designing and developing an indigenous microprocessor chip. That is his Ferrari. 

Personal Note:

  1. I take full responsibility for any errors, omissions and misrepresentation. As a reader, if you find any mistakes please bring it my notice and I will correct them. 
  2. Source of all the information is from the Internet. My apologies for not keeping track of all the references.
  3. If you have any other question and feedback please write to me at mithare@gmail.com  
  4. If you liked this post then please share with others. 

End quote 

“ A stupid man’s report of what a clever man says is never accurate because he unconsciously translates what he hears into something that he can understand”  – Bertand Russell 

By Raghavendra (Raghav) Mithare

———————————————————————————-

Raghavendra (Raghav) Mithare is Regional Head for ProcessWhirl Management Consulting, UK and he is based in London, he is a professional coach, Agile consultant, Speaker and aspiring writer. His interests include Leadership, Philosophy, Economics and engineering.  You can reach him at rmithare@processwhirl.com

 

Nudge

Steve is very shy and withdrawn, invariably helpful but with little interest in people or in the world of reality. A meek and tidy soul, he has a need for order and structure, and a passion for detail.

Is Steve more likely to be a librarian or a farmer?

Before you proceed, pause for a moment and make your choice – A for librarian and B for farmer and also make a mental note for your reasoning. The point is not about finding the right answer but to understand your own decision making process.   

This above example is from Thinking Fast and Slow, by Daniel Kahneman. This is an interesting example of a heuristic bias. While making the decision we forget to consider the overall population of farmers and librarians. The description “a meek and tidy soul, he has a need for order and structure” flips the decision towards librarian for most people.  If you have chosen A as the answer then it is wrong but the main point is to understand why it is wrong?

When I came across this example few years back for the first time, I was blown away by its simplicity and realised  how and why we (humans) make these types of mistakes and keep repeating them. During the same time I was also revising Don Norman’s classic The Design of Everyday Things, I was working on a Process Architecture to define a lean-agile processes for my assignment with Jaguar.  I could see some common patterns around design as well as bias.

As technical people sometimes we are biased around some basic operations and we tend to forget some of the obvious things. The same things are difficult for non technical people or the end users of the system.  

Finally I came across Richard Thalers work on Nudge and choice architecture. It is a bridge between avoiding errors due to cognitive bias and human centric design approach.

Now coming back to the above example most people will vote for Steve as a librarian (option A), even a group people with good background in statistics.

Now let’s brush some basics — The classical definition of probability theory states that – probability of an event (likelihood of –  occurrence of an event) is the number of outcomes favorable to the event, divided by the total number of possible outcomes, where all outcomes are equally likely.

If you toss a coin, the probability of getting a heads is 0.50  (or 50%).

the number of outcomes favorable to the event  = 1 (getting a heads)

total number of possible outcomes  = 2 ( heads, or tails)

the probability of a getting heads = ½  (50%)

Now coming back to the above example, as per the occupational data, there are more than 20 male farmers for each male librarian in the United States. The ratio of farmers to librarian is 20:1 this translates to a huge difference of 0.95 and 0.05.  (95% and 5%). The likelihood of Steve being a farmer is much higher than he being a librarian.

Same example in visual form, if you have to pick at random in the first case both green and red have equal probability whereas in the second case the probability of picking green is higher.

Nudge-Raghav-13.15-14.00 AS Data-01

This understanding is crucial in the era of Social media and mobile apps, just few incidents are enough to create a strong view against an individual and/or institution.

In the book Kahneman describes about System 1 and System 2 and explains how most human beings make decisions without being aware of the inherent bias.

System 1 operates automatically and quickly, with little or no effort and no sense of voluntary control.

System 2 allocates attention to the effortful mental activities that demand it, including complex computations.  The normal tendency is to take the path of least resistance.

The reason most people choose Steve as a farmer is it fits the mental model or stereotype of a librarian. For brain (using System 1) it is easy and faster.

In the next part the concept of Nudge and Choice Architecture will be covered.

Note:

Reference (Partial list)

Kahneman, Daniel. Thinking, Fast and Slow. Penguin Randon House, 2011.

Mithare, Raghavendra. “NUDGE – ROLE OF ECONOMICS IN ARCHITECTURE AND DESIGN.” presented at the Agile Tour London 2018 Conference, London, October 19, 2018.

 

 

 

 

 

Don’t hire a coach if you need a consultant.

Don’t hire a coach if you need a consultant.

Smith: “Well, you have a good experience of coaching and working with big brands. Will you be interested in coming on board and coaching our team ?”

Anna: “Sure, can you please share some more detail about the role ?”

Smith: “ I’m creating a community of practice for Business Excellence, formed by a team of coaches, You will be training and coaching the people on the floor on best practices, processes and tools. Especially, I want you bring your expertise and solve the efficiency issues raised by the senior leadership. By the way,do you have experience of coaching senior leadership ?”

Anna: “Yes, Thanks for giving the background about the role but I think you need a good consultant not a coach”

…..

These days many companies are busy hiring coaches for various requirements though there is a real requirements for coaches,  many companies are not clear about the role. There is a need to build awareness about coaching and it’s benefits.  

“ICF defines coaching as partnering with clients in a thought-provoking and creative process that inspires them to maximise their personal and professional potential.”

The focus of Professional coaching is on

  • setting goals
  • creating outcomes and
  • managing personal change

The skills required for coaching have significant overlap with skills required for other personal or organisational support professions like mentoring, therapy and consulting.  

Mentoring

A mentor is an expert who provides wisdom and guidance based on his or her own experience. Mentoring may include advising, counselling and coaching. The coaching process does not include advising or counselling, and focuses instead on individuals or groups setting and reaching their own objectives.

Models like People Capability Maturity Model have given frameworks to implement organisational level mentoring programs.   

Therapy

Therapy deals with healing pain, dysfunction and conflict within an individual or in relationships. The focus is often on resolving difficulties arising from the past that hamper an individual’s emotional functioning in the present, improving overall psychological functioning, and dealing with the present in more emotionally healthy ways.

In contrast to coaching, therapy focuses on the past whereas coaching is focused towards future, based on self initiated change process.    

Consulting

Individuals or organisations retain consultants for their expertise. While consulting approaches vary widely, the assumption is the consultant will diagnose problems and prescribe and, sometimes, implement solutions.

Peter Block mentions in his book Flawless consulting the definition of consultant as

“a consultant is person in a position to have some influence over an individual, a group, or an organisation, but who has no direct power to make changes or implement programs.”

The credit for starting consulting as a profession goes to Marvin Bower, founder of  McKinsey & Company, who is considered as father of Management Consulting. He insisted on impeccable professional standards in substance, ethics, and style; that gave the credibility and an identity to the profession of consulting.

Organisations like International Coach Federation (ICF) are doing their best to make the profession of coaching to maintain it’s credibility and value in the industry through developing and enforcing code of ethics and Standards of Ethical Conduct for the community of professional coaches.

In the HBR research report on coaching, “What Can Coaches Do for You?” by Diane Coutu and Carol Kauffman,

The management guru Ram Charan says

“ The industry badly needs a leader who can define the profession, the way Marvin Bower did for management consulting.”


 

SEMAT, Essence, “being” Agile

In my previous blog on retrospective, I mentioned that this year my focus will be on some exciting developments in the field of Software Engineering. Currently, the field of software development is led by the Agile software development, It has made sufficient contribution to the whole paradigm of software development. It has made it very clear that “…the sole purpose of software development is to develop software” though it might sound like a Zen koan(1), it is explicitly stated in one of the principles in Agile Manifesto – Working software is the primary measure of progress. The shift in focus from planning, estimating, contract negotiation, hardware, technology to delivering software has made a huge difference.

“…the sole purpose of software development is to develop software”

The last couple of years I have spent studying, practicing, studying, practicing, studying …..  various agile methods and the current state of agile development, there are many new developments happening but in my view, the current challenges faced in the industry can’t be solved by the direction in which agile development is heading. Maybe it is worthwhile to pause and connect the dots with some fundamentals and then build new solutions, frameworks, and methods.

In this article, I will introduce some interesting developments that I found useful. In the later articles, I will share more details about the work we are doing at ProcessWhirl about using behavioral economics, analytics, and Lean Product Development.

SEMAT

It stands for Software Engineering Method and Theory, the initiative was launched in December 2009 by Ivar Jacobson, Bertrand Meyer, and Richard Soley with a call for action statement and a vision statement.

The purpose of SEMAT is to bring the rigor of engineering discipline back into software development. If the project involves developing a driverless car or a health monitoring systems based on Artificial Intelligence (AI) it is important that failure modes are considered as part of the design, the boundary conditions, reliability and critical to quality (CTQ) parameters.

SEMAT can help in bridging the gap between current methods and theory.

Essence

The most interesting part that caught my attention while studying SEMAT was “Essence” – it is the kernel or a foundation on top which any method or framework can be expressed. Essence aims to find the common ground across various methods. It is based on three principles. it is actionable; it is extensible, and it is practical.

Essence aims to find the common ground across various methods.

The kernel provides a simple language to express methods and practice, in line with the three principles.

“being” and Agile

This is the topic close to my heart, exploring the world of being. I’m exploring the “being” part of “being Agile”

This takes me back to study of Ontology (I have written blogs and spoken at Global Scrum Gathering and in Capability Counts conference on this topic), It is a branch of philosophy(in particular meta-physics) focusing on study and nature of ‘being’, this term is also widely used in social science, computer science /artificial intelligence, information science and in many other fields.

The term is derived from Greek words, “Onto” for existence and “logia” for study, science. The Latin derivative ontologia means the science of being.

In general, ontology focuses on nature of ‘being’. For example, let’s consider an apple. The existence of apple can be experienced by sight, touch, smell, and taste. In an apple juice, though the form is changed the existence can be experienced in the form of smell and taste. The “essence” or the being of an apple can be experienced.

In the case of living beings the concept of “being” is different, especially for human beings. Human beings have a wide range of ‘beings’ in which they express themselves. Normally they are expressed as emotions like “being happy”, “being sad”, “being angry”, “being enthusiastic” and so on. The being is not just the emotional state but it is much more than that. It is a combination of mental state (attitude and state of mind), emotional state (feelings and emotions), bodily state (body sensation), thoughts and thought process (logic and memory) in a given moment of time or in a given situation.

This also includes mind-set (frame of reference) and worldview (model of reality).

In fact, one can’t write/read about “being” then it becomes “knowing”.

Endnote

There is a work to be done to express all these ideas as well to study the existing methods and theory. The concept of common ground and Kernel is fundamental and fascinating, it helps to connect the dots with so many interesting topics.

This year also marks 50 years of Software Engineering, time to celebrate as well as take the developments further.

A proper understanding and complete knowledge will help in building effective solutions for businesses and for the society.

Finally, I will end this article with quote from Bhagavadgita(2)

” The impermanent has no reality, reality lies in the eternal. Those who have seen the boundary between these two have attained the end of all knowledge”

Further study

SEMAT

http://semat.org/

Essence

https://queue.acm.org/detail.cfm?id=2389616

(1) Zen Koan

Koans (pronounced KO-ahns) are cryptic and paradoxical questions/ridles asked by Zen teachers that defy rational answers. Teachers often present koans in formal talks, or students may be challenged to “resolve” them in their meditation practice.

The above example can be framed like “What is the purpose of developing software? “https://www.thoughtco.com/introduction-to-koans-449928

(2) Bhagavadgita – Eknath Eshwaran

Conference Slides

  1. CMMI and AGILE – Ontological Perspective – Capability Counts 2017, May 2017 VA, USA
  2. Ontological Constraints in coaching agile teams – Global Scrum Gathering, Jun 2016, Banaglore, India